Recordings and files are stored in Google Cloud Storage, and meetings and artifacts in a MongoDB Atlas database, encrypted in transit and at rest where our providers support it. To transcribe and write, CallNotes sends what each feature needs to our AI providers (OpenAI, Anthropic and Google) under contractual safeguards, only for that purpose. We don’t use your personal data to train AI models unless the law or a contract allows it and, where required, you’ve consented or it’s de-identified. Deleting your account deletes your data within 30 days (90 for encrypted backups), apart from records we’re required to keep, such as transaction records. See our
Privacy Policy and
AI Disclosures.