Privacy Notice
Effective date: August 14, 2025
This notice explains how Rocketing.AI, LLC ("we," "us," "our") collects, uses, discloses, and safeguards personal information when you use Callnotes ("Services").
Information We Collect
- Account & Profile: name, email, contact info, settings.
- Usage & Device: IP address, device identifiers, log data, diagnostics, cookies.
- Content: prompts, files, and messages you provide (including support communications).
- Payments: processed by our partners; we store limited billing metadata.
How We Use Information
- Provide, maintain, and improve the Services and our AI systems (including safety, quality, and debugging).
- Personalize experiences, communicate with you, and process transactions.
- Detect, prevent, and respond to fraud, abuse, security incidents, and legal requests.
- Comply with legal obligations and enforce our Terms.
Sharing
- Vendors & Service Providers under contract (e.g., hosting, analytics, payments).
- Legal & Safety needs (e.g., to comply with law, protect rights, prevent harm).
- Business Transfers (e.g., merger, acquisition, financing).
- We do not sell personal information as traditionally defined; where "sale" or "sharing" is defined under applicable law, we honor your opt-out rights.
International Transfers
Data may be processed in the United States and other countries. We use appropriate safeguards where required.
Retention
We retain information as long as necessary for the purposes above, including compliance with legal obligations, resolving disputes, and enforcing agreements.
Your Choices & Rights
- Access, deletion, correction, portability, and restriction/objection rights, as available under your laws.
- Marketing opt-outs and cookie controls (see our Cookie Policy).
- California/US State rights and GDPR rights are supported; contact us to exercise.
Children
We do not knowingly collect personal information from children under 13 (or the age of digital consent in your region). Parents may contact us to request deletion.
Security
We employ administrative, technical, and physical safeguards designed to protect personal information. No system is 100% secure.
Contact
Controller: Rocketing.AI, LLC — 6 Fox Run Lane, Saint Louis, MO 63131, USA — info@rocketing.ai